Privacy Policy

This policy explains how Scandinavian Trading Ltd collects, uses, and protects your personal data. By using our site, you consent to the practices described here.

Data Collection and Use

We may collect the following personal data:

  • Name, email, phone number, and address.

  • Information provided via forms, email, or other communications.

  • Usage data such as IP address, browser type, and access times.

We use your personal data to:

  • Process orders and provide customer service.

  • Send newsletters or promotional materials via systems such as Mailerlite.

  • Verify and manage quote or sample requests through WPForms.

  • Handle payments securely via Stripe.

  • Send transactional emails and communications using Mailgun.

  • Validate email addresses via Mailercheck.

Hosting and Third-Party Services

We use third-party companies to host and manage our website, including:

  • FilioTech Limited for hosting & maintenance services.

  • Google for additional infrastructure support and analytics.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Your Rights

Under GDPR, you have the following rights:

  • Access: Request a copy of the personal data we hold about you.

  • Rectification: Request corrections to inaccurate or incomplete data.

  • Erasure: Request deletion of your personal data ("right to be forgotten").

  • Objection: Object to processing based on legitimate interests.

  • Data Portability: Request your data in a structured, commonly used, and machine-readable format.

To exercise your rights, contact us at hello@scandinaviantrading.co.uk.

Security Measures

We implement appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse. However, no system is completely secure, and we cannot guarantee the absolute security of your data.

Accessing Our Site

  • Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice.

  • We will not be liable if for any reason our site is unavailable at any time or for any period.

Information We May Collect From You

  • We may collect and process the following data about you:

    • Information that you provide by filling in forms on our site. This includes information provided at the time of registering to use our site, subscribing to our service, or requesting further services.

    • If you contact us, we may keep a record of that correspondence.

    • We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.

    • Details of your visits to our site including, but not limited to, traffic data, location data, weblogs, operating system, browser usage, and other communication data.

Data Sharing

We only share your data with:

  • Internal staff who need it to perform their roles.

  • Third-party service providers (e.g., Stripe, Mailgun, Mailerlite) for the purposes outlined above.

  • Authorities or legal entities if required by law.

Cookies

Our website uses cookies to improve functionality and user experience. You can manage your cookie preferences through your browser settings.

Updates to This Policy

We may update this policy periodically to reflect changes in practices or legal requirements. Updates will be posted on this page with the date of the latest revision.

Contact

For privacy-related queries, email us at hello@scandinaviantrading.co.uk.